Frequently Asked Questions
About the Brand
Q1: What is your brand all about?
Our brand is built on uniqueness, quality, and style. We offer a premium collection of perfumes and fashion products designed with aesthetics, individuality, and long-lasting performance in mind.
Q2: Where are your products made?
All our products are designed and developed locally, with a strong focus on quality craftsmanship and premium ingredients.
Q3: Are your products available internationally?
Currently, we deliver within Pakistan. We are working on expanding internationally—stay tuned!
Perfumes
Q4: What makes your perfumes different from others?
Our perfumes are crafted with high-quality ingredients for a long-lasting scent. Each fragrance is unique, carefully blended to reflect personality and elegance.
Q5: Are your perfumes unisex?
Yes! Many of our perfumes are designed to be unisex, offering versatility and universal appeal. We also offer specific collections for men and women.
Q6: How long does the fragrance last?
Our perfumes are formulated to last up to 8–12 hours depending on skin type and environment.
Q7: Are your perfumes natural or synthetic?
We use a blend of natural essential oils and safe, high-quality aroma compounds to ensure both performance and skin-friendliness.
Fashion Products
Q8: What kind of fashion products do you offer?
We offer a curated selection of fashion items including apparel, accessories, and lifestyle essentials—all designed with aesthetic detail and quality in mind.
Q9: What sizes do your clothing items come in?
Our clothing range is available in various sizes from XS to XL. We’re working on expanding our size chart to be more inclusive.
Q10: Are your fashion items limited edition?
Yes! Most of our designs are limited edition to maintain uniqueness and individuality for our customers.
Shipping & Delivery
Q11: Where do you ship?
We currently ship across Pakistan. For special requests or international inquiries, please contact our support team.
Q12: How long does delivery take?
Standard delivery takes 3–7 business days, depending on your location.
Q13: How can I track my order?
Once your order is sucessfully placed, you’ll receive a tracking number on the checkout_sucess page.
Returns & Support
Q14: What is your return policy?
We accept returns on unused and unopened products within 7 days of delivery. Please refer to our return policy page for full details.
Q15: How can I contact customer support?
You can reach us via email at zephyrmusecollection@gmail.com or through our social media platforms.